1. How can I place an order?
You can place an order directly through our website by selecting the products you want and following the checkout process.

2. What payment methods do you accept?
We accept major credit/debit cards and secure payments through trusted gateways.

3. How long will it take to receive my order?
Orders are typically processed within 1-3 business days. Shipping times vary by method: standard (5-8 days) and expedited (2-4 days).

4. Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email to monitor your package.

5. What is your return and refund policy?
You can request returns or refunds within 30 days of delivery. Items must be in original condition. Please see our Refund Policy page for details.

6. Do you ship internationally?
Currently, we only ship within the United States.

7. How can I contact customer support?
You can reach us by phone at +1 910-616-5608 or email support@wolasi.shop during business hours.

8. What if my item arrives damaged?
Contact us immediately with photos of the damage. We’ll assist with a replacement or refund.